Are you open?
Yes! We are open 11am-7pm everyday. Subject to change due to holidays or life. Please check out Instagram @shopblackwater for any daily changes.
Do you ship?
Yes! We ship worldwide, offering USPS, UPS or DHL services.
How does curbside pickup work?
At checkout, you will have the option to select store pickup. Please attach your phone number to your order so we can contact you when your order is ready. After you get a notification that your order is ready, you can com pick up anytime during store hours. You can come into the shop or you can call us at 18055412900 from the curbside pickup spot out front and we will run your order out to your car.
How does local delivery work ?
When you get to the shipping part of checkout, you will be able to select local delivery. Orders will be delivered same business day if ordered by 2:00pm, otherwise they will be delivered next business day.
Where do you deliver?
San Luis Obispo, Avila Beach, Pismo Beach, Shell Beach, Grover Beach, Arroyo Grande, Oceano, Atascadero, Santa Margarita.
Do you ship plants?
We are now able to ship plants any where in the United States. We do our best to protect the plant during the shipping process, but usually plants will get shaken up on their way to you. We don't have control over this and we cannot offer refunds for this reason. Our plants are all pretty resilient and will perk up in a few days with some TLC.
Do the plants include the pots or planters?
All plants ship with the plastic pot they are pictured with. The decorative pot and planters are sold separately and they are all available on the website. If you are having trouble finding it, please feel free to contact us.
Do you take returns on plants?
All plants are final sale.
I saw something in the store window that I like, Is it available?
Most likely! Just contact us and we will help you out!
Whats the best way to contact you?
The chat option in the corner of our website goes directly to me (Erica) and I will be with your shortly. You can also email us or send us a direct message on Instagram. You can also call us +18055412900.